Delivery Information

DELIVERY

Free Standard delivery

We offer FREE DELIVERY on all orders dispatched to Australia wide addresses, using Couriers - Tracking number and tracking website will be updated with dispatch notifications.

 

Express Delivery

Express delivery is available for some of our products listed on our product pages.

With a small amount of surcharge, express will give you a next day delivery.

 

Same Day delivery

Same day delivery is available for some of our products; please contact our customer service team for more information.

 

Pick Up

Picking up is available in Melbourne; please contact our customer service team for more information.

 

Please order in time for us to process your order and produce the goods.  We give a turnaround time for each product on our product pages.

If the customer cannot fulfill requirements prior to the cut off times, the order will be treated as next business day’s order:

(a) Order confirmation time (including artwork submission) – 14:00 (AEST)

(b) Artwork confirmation time – 16:00 (AEST) 

(c) Payment confirmation time – 16:00 (AEST)

All confirmations including quotation, order and artwork confirmations must be submitted in writing; verbal confirmations are not accepted.

 

We cannot guarantee the service of our couriers that falls outside our control.  (eg: mis-routing of parcels, failure to find addresses, no one available to sign for goods, vehicle breakdowns, courier service delays or weather delays). If you need us to work faster, then please call us and we’ll do everything we can to meet your timescales.