Standard Delivery

We offer delivery service on all orders dispatched to Australia addresses.

Tracking number and tracking website will be updated with dispatch notifications.

If need product making and shipping urgently, we provide express shipping method, please contact us by email:  sales@topsign.com.au

Pick Up

Picking up is available in Melbourne;

Please contact our customer service team for more information.

Turn Around Time

Please order in time for us to process your order and produce the goods.

We give a turn around time exactly on each product page.

If the customer cannot fulfill requirements prior to the cut off times, the order will be treated as next business day’s order:

(a) Order confirmation time (including artwork submission) – 14:00 (AEST)

(b) Artwork confirmation time – 16:00 (AEST)

(c) Payment confirmation time – 16:00 (AEST)

All confirmations including quotation, order and artwork confirmations must be submitted in writing; verbal confirmations are not accepted.

We cannot guarantee the service of our couriers that falls outside our control.  (eg: mis-routing of parcels, failure to find addresses, no one available to sign for goods, vehicle breakdowns, courier service delays or weather delays). If you need us to work faster, then please call us and we’ll do everything we can to meet your timescales.